Terms and Conditions
Last updated: August 27, 2026
These Terms and Conditions govern your use of the website operated by Intercontinental Investec Service Limited and your purchase of creative services and other products available through the website.
By accessing the website, creating an account, placing an order, submitting a service request, or otherwise using our services, you agree to these Terms and Conditions. If you do not agree with these terms, please do not use the website or place an order.
About Intercontinental Investec Service Limited
Intercontinental Investec Service Limited provides graphic design, branding, creative writing, content development, marketing materials, social media creatives, and related creative services.
Our services may be available for direct purchase through the website as defined service packages or products. Projects that require a different scope of work may be handled through a quotation or direct agreement with the customer.
Business address: 1, Holy Ghost Road Ogunshe, Ikorodu-Shagamu Road, Lagos State, Nigeria
Phone: 08164078130
Email: reachout@intercontinentalinvestec.com
Using Our Website
You agree to use this website for lawful purposes and in a manner that does not interfere with its operation, security, or availability.
You must not attempt to gain unauthorised access to our website, accounts, systems, databases, or other technical infrastructure.
You must also not submit malicious files, fraudulent orders, misleading information, or materials that infringe the rights of another person or organisation.
Our Creative Services
Our services may include graphic design, logo design, branding, social media design, marketing materials, creative writing, website content, business profiles, product descriptions, advertising copy, and other creative services displayed on the website.
The exact scope of each service is determined by its product or service description.
Before placing an order, you should review the description, deliverables, pricing, turnaround information, revision terms, and any requirements associated with the service.
Purchasing Services Through Our Website
Some of our creative services are offered as products through our online store.
When you purchase a service, the order represents a request for the specific service and deliverables described on the relevant product page.
Depending on the service, you may be required to provide information such as your business name, project requirements, preferred style, written content, images, brand materials, references, deadlines, and other instructions.
You are responsible for ensuring that the information you provide is accurate and sufficient for us to complete the requested work.
Custom Projects
Some projects may require additional consultation because they do not fit within a standard service package.
For these projects, Intercontinental Investec Service Limited may provide a custom quotation based on the requirements, scope, deliverables, timeline, and other project considerations.
A custom project may have additional terms agreed between the customer and Intercontinental Investec Service Limited.
Pricing and Payment
Prices displayed on the website are provided in Nigerian Naira unless otherwise stated.
We may update prices, service packages, product offerings, and other commercial information from time to time.
A confirmed and successfully paid order will normally be processed according to the price displayed or agreed at the time the order was placed.
Payments may be processed through third-party payment providers made available through the website.
Order Confirmation
After placing an order, you may receive an order confirmation containing information about your purchase.
An order confirmation confirms that your order has been received. Depending on the service, we may need to review the requirements or contact you for additional information before work begins.
Customer Information and Project Briefs
Creative work depends on the information supplied by the customer.
You are responsible for providing the materials required to complete your project, including text, images, logos, brand guidelines, references, documents, and other relevant information.
You must have the necessary rights or permission to provide these materials to us for use in completing your project.
We are not responsible for legal claims arising from materials supplied by a customer where the customer did not have the right to use those materials.
Service Delivery
Estimated turnaround times are provided to help customers understand when their work may be completed.
Actual delivery times may vary depending on the complexity of the service, the completeness of the project brief, customer feedback, revision requests, additional requirements, and other circumstances affecting the project.
Where customer feedback or information is required before work can continue, delays in receiving that information may affect the delivery timeline.
Revisions
Where revisions are included in a service package, the number and scope of revisions will be stated in the relevant service description or agreed project terms.
A revision generally refers to a reasonable adjustment to work produced according to the original brief.
A request for a completely different concept, additional deliverables, or work outside the original scope may be treated as additional work and may require an additional fee.
Approval of Completed Work
Customers are responsible for reviewing creative work and providing feedback or approval where required.
Once a final design or written project has been approved, further changes may be treated as additional work.
Customers should carefully review names, numbers, contact information, spelling, dates, prices, and other factual information before approving final materials.
Intellectual Property
Intellectual property rights relating to creative work will depend on the service purchased and the terms agreed for the project.
Unless otherwise specified, payment for a completed service provides the customer with the usage rights applicable to the final approved deliverables supplied as part of that service.
Drafts, unused concepts, working files, internal production materials, and materials not included in the purchased service remain excluded unless otherwise agreed.
Where an editable or source file is specifically included in a service package, it will be provided according to the terms of that package.
Third-Party Materials
Some projects may require third-party resources such as fonts, stock images, illustrations, software assets, or other licensed materials.
Where third-party licensing applies, the applicable licence terms may affect how the material can be used.
Customers are responsible for complying with licence restrictions that apply to third-party materials supplied or selected for their project.
Portfolio Use
Unless otherwise agreed, Intercontinental Investec Service Limited may display completed work as part of its portfolio, website, social media presence, or other business communications.
If a project contains confidential information or should not be publicly displayed, customers should communicate this requirement before work begins.
Cancellation and Refunds
Customers who wish to cancel an order should contact Intercontinental Investec Service Limited as soon as possible.
Because creative services involve professional time and customised work, cancellation and refund eligibility may depend on whether work has started, the amount of work completed, the nature of the service, and the applicable terms of the order.
Where a refund is applicable, it will be handled according to the relevant service terms and applicable law.
Digital Delivery
Completed creative work may be delivered electronically through email, customer accounts, download links, or another agreed digital delivery method.
Customers are responsible for providing accurate contact information and maintaining access to the relevant email address or account.
Customer Accounts
Where the website provides customer accounts, customers are responsible for maintaining the confidentiality of their login credentials.
You should notify us if you believe that your account has been accessed without your permission.
Website Information
We make reasonable efforts to ensure that information presented on the website is accurate and current.
However, product descriptions, pricing, availability, images, service information, and other website content may occasionally require correction or updating.
We reserve the right to correct errors and update website information when necessary.
Third-Party Services
The website may rely on third-party providers for services such as payment processing, hosting, security, analytics, email delivery, storage, and e-commerce functionality.
The use of these services may also be subject to the terms and policies of the relevant third-party providers.
Limitation of Liability
To the extent permitted by applicable law, Intercontinental Investec Service Limited will not be liable for indirect or consequential losses arising from the use of the website or our services.
Nothing in these Terms and Conditions is intended to exclude or limit liability where such exclusion or limitation is not permitted under applicable law.
Changes to These Terms
We may update these Terms and Conditions when necessary to reflect changes to our services, website, business practices, or applicable requirements.
Updated terms will be published on this page with a revised date.
Governing Law
These Terms and Conditions are governed by the applicable laws of the Federal Republic of Nigeria.
Any dispute relating to the website or our services will be handled in accordance with applicable Nigerian law.
Contact
If you have questions about these Terms and Conditions, our services, or an existing order, please contact us.
Intercontinental Investec Service Limited
Address: 1, Holy Ghost Road Ogunshe, Ikorodu-Shagamu Road, Lagos State, Nigeria
Phone: 08164078130