Privacy Policy
Last updated: August 27, 2026
Intercontinental Investec Service Limited respects the privacy of customers, visitors, and other individuals who interact with our website.
This Privacy Policy explains the types of information we may collect, how we use that information, how it may be shared, and the steps we take to protect it when you use our website, purchase our creative services, create an account, or contact us.
About Intercontinental Investec Service Limited
Intercontinental Investec Service Limited provides graphic design, branding, creative writing, content development, marketing materials, social media creatives, and related creative services.
Business address: 1, Holy Ghost Road Ogunshe, Ikorodu-Shagamu Road, Lagos State, Nigeria
Phone: 08164078130
Email: reachout@intercontinentalinvestec.com
Information We Collect
The information we collect depends on how you interact with our website.
You may provide personal information when you:
- Create an account
- Place an order
- Purchase a creative service
- Complete a contact form
- Request a quotation
- Send us an email
- Communicate with our team
- Submit a project brief
- Upload files or supporting materials
This information may include your name, email address, phone number, business name, billing details, project requirements, messages, files, and other information you choose to provide.
Order Information
When you purchase a service through our website, we may collect information needed to process and fulfil your order.
This may include:
- Customer information
- Order number
- Purchased service
- Order amount
- Project requirements
- Uploaded materials
- Order status
- Communication relating to the project
We use this information to manage your order and provide the service you purchased.
Payment Information
Payments made through our website may be processed by third-party payment providers.
Payment providers may collect and process payment information according to their own privacy policies and security practices.
Where payment information is handled directly by a payment provider, we do not need to retain your complete payment credentials on our own systems.
Project Materials
Customers may provide information and materials required for creative projects.
These may include:
- Logos
- Photographs
- Written content
- Business information
- Brand guidelines
- Documents
- Reference materials
- Creative briefs
- Other project files
We use these materials to understand your requirements and deliver the service you have requested.
Customers should not provide sensitive personal information that is unnecessary for the project.
Information Collected Automatically
When you visit our website, certain technical information may be collected automatically.
This may include your IP address, browser type, device information, operating system, pages visited, referring website, approximate usage information, and information relating to website performance and security.
This information may help us maintain, secure, analyse, and improve the website.
How We Use Personal Information
We may use information we collect to:
- Process and manage orders
- Deliver creative services
- Communicate with customers
- Respond to enquiries
- Manage customer accounts
- Process payments
- Provide order updates
- Deliver completed work
- Provide customer support
- Improve our website and services
- Maintain website security
- Detect and prevent fraudulent activity
- Resolve disputes
- Meet applicable legal or regulatory requirements
We aim to use personal information only for appropriate business, operational, contractual, legal, or otherwise permitted purposes.
Cookies
Our website may use cookies and similar technologies.
Cookies may help us:
- Keep the website functioning properly
- Maintain shopping cart information
- Support customer login sessions
- Remember selected preferences
- Improve website performance
- Understand website usage
- Support website security
Some cookies may be placed or managed by third-party services used on the website.
You can manage cookies through your browser settings. Disabling certain cookies may affect some website functionality, including features related to accounts and online orders.
Customer Accounts
If you create an account, information associated with your account may be used to provide access to features such as order history, customer information, project information, and account-related services.
You are responsible for keeping your account credentials secure.
Please contact us if you believe that your account has been accessed without authorisation.
How We Share Information
We may share relevant information with service providers that help us operate the website and provide our services.
These providers may support:
- Payment processing
- Website hosting
- E-commerce functionality
- Email communication
- File storage
- Website security
- Analytics
- Customer support
- Technical infrastructure
We may also disclose information where required by law, legal process, regulatory requirements, or where reasonably necessary to protect our rights, customers, systems, or business.
We do not sell customers’ personal information as a commercial product.
Data Security
We take reasonable measures to protect personal information from unauthorised access, loss, misuse, alteration, or disclosure.
However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
Customers should also take reasonable steps to protect their account credentials and information.
Data Retention
We retain personal information for as long as reasonably necessary for the purpose for which it was collected and for legitimate business or legal requirements.
This may include retaining information necessary to:
- Complete orders
- Provide customer support
- Maintain business records
- Resolve disputes
- Meet accounting requirements
- Comply with legal obligations
- Protect our legitimate business interests
Retention periods may differ depending on the type of information and the reason it is retained.
Your Privacy Rights
Subject to applicable law, you may have rights relating to your personal information.
These may include the ability to:
- Request access to personal information we hold about you
- Request correction of inaccurate information
- Request deletion where legally applicable
- Object to certain forms of processing
- Request restriction of certain processing
- Withdraw consent where processing is based on consent
Some requests may be subject to legal, contractual, security, or operational limitations.
To make a privacy-related request, contact us using the information provided on this page.
Marketing Communications
Where we send promotional communications, we will provide an appropriate way for recipients to opt out where required.
You may contact us if you no longer wish to receive marketing communications.
Important transactional communications, including order confirmations, service updates, account notifications, and other messages necessary to provide a requested service, may still be sent.
Third-Party Websites
Our website may contain links to external websites or third-party services.
We are not responsible for the privacy practices, security, or content of websites that we do not operate.
We recommend reviewing the privacy policy of any third-party website before providing personal information.
International Data Processing
Some technology providers used to operate our website or business may process or store information outside Nigeria.
Where personal information is processed through such providers, we take reasonable steps to ensure that the information is handled in accordance with applicable data protection requirements.
Children’s Privacy
Our website is intended for general users and is not specifically directed at children.
We do not knowingly collect personal information from children where doing so would be prohibited by applicable law.
If you believe that a child has provided personal information to us inappropriately, please contact us.
Changes to This Privacy Policy
We may update this Privacy Policy when our business practices, services, technology, or applicable requirements change.
Any updated version will be published on this page with a revised “Last updated” date.
Contact Us
If you have questions, concerns, or requests relating to this Privacy Policy or the way we handle personal information, please contact:
Intercontinental Investec Service Limited
Address: 1, Holy Ghost Road Ogunshe, Ikorodu-Shagamu Road, Lagos State, Nigeria
Phone: 08164078130